Kulula.com On Top with AirKiosk System
January 15, 2006
LATEST INNOVATION ALLOWS KULULA.COM
TO SELL OTHER AIRLINE BRANDS
Kulula.com visitors can now
"go international" on selected BA/Comair flights and also book SA Airlink
flights. BA/Comair's kulula.com subsidiary has expanded offered routes using a unique
AirKiosk system feature to distinctly brand the availability of other
airline flights on an AirKiosk-powered website.
Kulula.com, South Africa's first low-fare airline entrant in 2001, moved to
the AirKiosk system within a year after finding a Microsoft SQL-based
inventory and reservations system could not cope with the start-up's volumes
and need for advanced booking features.
Using the AirKiosk system, kulula.com blazed a trail of airline marketing
"firsts," quickly becoming the largest online retailer in South Africa and
capturing 20% of the domestic airline market by 2004.
Kulula.com First Airline in Africa to offer:
Online Reservations Change (first airline in the world!)
Low Fare Finder calendar-based search
Auxiliary product (hotels, rental cars, taxi services) sales on the web
Web-based "On Hold and Pay Later" option
"Biz Deals" private web access to corporate clients with negotiated fares
and reservations change rules
Galileo GDS Basic Booking Product for guaranteed sale through travel agencies
Galileo Direct Access and Interactive Sell
Travel Agent private web access for private fares and the option to
incorporate a service fee within a kulula.com booking
XML API for sales through other websites
Kulula.com was also one of the first airlines to take advantage of the
AirKiosk system's full Web Content Management features, which give an
airline realtime control over everything on its website, from promotional
pages to new routes and fares, for the ultimate in "speed to market."
The AirKiosk system feature behind Kulula.com's new "first" displays other
airline flights for booking without costly connections to external systems.
Financial analysts have credited the demand for kulula.com services with the
significant turnaround of parent Comair Ltd., which last June reported its
first positive earnings after two years of losses.
Kulula.com transaction volumes have grown ten fold since the airline's move
to the AirKiosk system, with website bookings during fares promotions
exceeding 3,000 segments per hour plus sales of auxiliary products.
###
Source: "Online retail sales grow 20%", Sunday Times, January 10, 2006
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Airkiosk system functions
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kulula.com
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Online Date Change (allow Split)
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Online Name Change (allow Split)
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Online registration (Client Profile)
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Low Fare Finder Calendar (two months)
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Auxiliary product (hotels, rental cars, taxi services) sales on the web
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Multiple languages support
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Airkiosk Content Management System (CMS)
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Web-based "On Hold and Pay Later" option
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Multiple PSPs (Payment Service Providers), and real time payment distribution
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Pyements, VBV and 3D secure
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Pyements, Long Record
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Online Payments, single committ
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Online Payments, double committ (no need for nightly reconcile)
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Money Credit and Vouchers
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Multiple currency support
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"Biz Deals" private web access to corporate clients with negotiated fares and reservations change rules
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Private Coroprate sites, with private fares and reservations change rules
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Galileo GDS Basic Booking Product for guaranteed sale through travel agencies, Galileo
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Galileo Direct Access and Interactive Sell, Galielo
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GDS Link, Amdeus, Sabre, Worldspan
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Travel Agent private web access for private fares and the option to
incorporate a service fee within a kulula.com booking
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Travel Agent professional interface, direct access
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XML API for sales through other websites
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XML API to travel vendors (hotels, cars, insuraance, etc)
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Handling Agents Check in interface
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PNL/ADL link to 3rd party DCSs (Amadeus/BA)
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Internet Check in
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Airport Self Service Kiosk
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Fixed buckets Inventory control
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Serial Nesting Inventory control
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Infants Inventory control
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Weelchairs Inventory control
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Weights Inventory control
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