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AirKiosk Systems
Our primary business is the AirKiosk system and ASP service, the only travel distribution solution designed for the Internet. The AirKiosk system has functions equal to those of legacy IBM TPF- and Unisys USAS-based mainframe reservations systems, with the added advantages of integrated eCommerce and Revenue Management applications.

The AirKiosk system is the foundation for the AirKiosk Travel Network, an alternate CRS which will allow AirKiosk system users to directly participate in global distribution without the expense of legacy GDS and network fees.

Consulting Services
Custom consulting and development services are now a secondary activity at Sutra. Over the years we have advised such companies as Sabre, Worldspan, Atraxis, ARINC and Perot Systems on new technologies and travel distribution strategies, and provided key development staff to companies such as Lufthansa Consulting and Korean Airlines.

Milestones
 
1991
Sutra founded.
 
1993
Incorporated in the Commonwealth of Massachusetts.
 
1994
World's first distributed client-server airline reservations system, for Shanghai Airlines and Stratus Computer.
 
1995
Adaptware™ software, precursor to the AirKiosk™ system platform.
 
1996
Development of the AirKiosk system begins.
 
1998
Beta installation of the AirKiosk system.
 
1999
Commercial installations of the AirKiosk system begin.
 
2001
AirKiosk system ASP-based service introduced.
 
2003
World's first self-service booking change.
 
2003
World's first realtime, calendar-based Low Fare Finder.
 
2004
Integrated Revenue Management data collection and mining with instant inventory update.
 
2004
AirKiosk Web Content Management system.
 
2004
AirKiosk "BizDeals" private web pages and microsites.
 
2005
Dynamic XML web links to travel partner inventory.
 
2005
AirCashier™ online voucher and money credit management.
 
2006
World's first Special Services inventory control for online booking of SSRs such as WCHR.
 
2006
AirXML™ API for availability-driven fares and booking from external sites.
 
2006
DepartureKiosk™ Internet check-in.


Ownership & Principals
Sutra is a closely held private corporation. The company's principals are:

Novak Niketic
President. Novak is the architect and principal developer of the AirKiosk system. Novak has 28 years' experience in travel information technology and was one of the chief architects of the first global distribution system, Galileo.

Stephanie Niketic
Executive Director. Before founding Sutra, Stephanie was the chief operating officer of the Yankee Group Research, Inc. Stephanie has 26 years' experience in technology market development and consulting.

Raymond Pete
Operations Director. Ray joined Sutra as a systems administrator in 2003. Rapidly contributing to the management of the company, he was appointed Operations Director in January 2006. Ray earned his Bachelor of Science degree in computer sciences from the University of Maine.