| Easy Changes on kulula.com
Best Domestic
Airline winner, kulula.com is on the innovation trail again.
kulula.com is South Africa's largest revenue generating website
with 65% of
all bookings done online.
"kulula.com has always been innovative and always looking
for ways to make
the lives of our superheroes easier. We are very excited
to announce that
our superheroes will now be able to make all their booking
changes online,
on their own, and more importantly these changes can be done
out of office
hours in the comfort of their own homes," says executive
manager, commercial
Gidon Novick.
kulula.com are the first airline in the world to offer this
type of service
to its customers. By using the current online technology
called AirKiosk
Sytems, from a US-based company, it has allowed kulula.com
to take airline
bookings onto a new level.
If passengers are not computer literate, they can contact
the call centre to
make booking changes. The cost of changing bookings is R75
online or R100
through the call centre plus the difference between the old
and new fare.
This new on-line service means that kulula.com passengers
can change their
bookings at home using their computer.
"
This is the first of many new innovations and announcements
that kulula.com
are planning for the year. Watch this space," concludes
Novick.
- "kulula" means "easily" in Zulu - easy
to book, easy to travel and easy to
afford
- kulula.com/flights can easily be booked online at www.kulula.com
or by
calling 0861-585852 or visiting a travel agent
- Flight fares are from R315 one way between Johannesburg
and Durban and
from R525 one way between Johannesburg and Cape Town.
- There are six return weekday flights between Johannesburg
and Cape Town
and two week-day return flights between Johannesburg and
Durban.
- kulula.com recently launched care hire with kulula.com/cars.
These can be
booked online at www.kulula.com, and cost just R165 per day
Source: SATURDAY STAR TRAVEL
South Africa
April 12, 2003
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